AirCELL

AirCELL is an AI-based suite of solutions that manages network, equipment, and customer service quality, offering the competitive edge needed in a customer-centric evolving landscape.
The innovative solutions seamlessly embed into existing business processes and provide actionable results along the value chain that improve efficiency addressing the increasing network complexity.
Combining deep domain expertise and sophisticated ML models, AirCELL offers intelligence augmentation to empower short and long-term decision making, presenting assessments and recommendations for various touchpoints that impact NPS.

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AirCELL Modules

AI-powered modules designed to ensure robust network operations, running on lower costs, while providing customers with a better experience. Each AirCELL module operates as stand-alone or stacking as a comprehensive suite integrated on a business need basis.

Network Complaint Resolution

Augments decision-making and analysis processes with AI-based technology and automated root cause analysis. Reduces resolution cost per complaint, via automation speed ups, mitigating need to scale up support to handle a larger subscriber base. Increases ability to comply with SLAs while improving subscriber satisfaction and loyalty.

RAN Optimization

Optimizes network performance with the same installed capacity offering expanded awareness of network behavior and shortcomings. Improves visibility of inter-dependencies of backhaul and RAN components in a manufacturer independent way. Reduces resources needed to achieve peak network performance allowing for priority optimized planning.

Fault Prediction & Resolution

Proactively predicts network issues before they occur to improve performance. Prioritized resolution of Network Alarms with automated root cause analysis to reduce resources and time needed for resolution. SLA Breach Prevention.

On the Horizon

Subscriber Quality of Experience

Generates insights focused on actual subscribers’ needs to improved satisfaction and loyalty.

Data Monetization

Data-driven real-time actionable insights that lead to new revenue generation.